How to Hire the Best Property Management Company for Your Rental Properties

Want to hire the best property management company for your rental properties in North Carolina but don’t know where to start? If you are a real estate investor who is ready to move on from the daily duties of being a landlord, then you must do your due diligence before choosing a North Carolina property manager and signing a property management agreement. Use the information in our latest article as a helpful guide for selecting a property management company which saves you time and money, protects your real estate investment and grows your bottom line.

Local Market Expertise

Choosing a company with years of experience in the local real estate market where you own rental properties is a key factor when choosing your next property management company. Local rental market expertise is vital when it comes to marketing properties, finding the right tenants for the right properties and minimizing vacancies. Local rental market knowledge also gives your property management company the upper-hand when it comes to setting a rental rate that maximizes monthly rental income on your rental units.

Flexible Property Management Services

Don’t find yourself paying for property management services you will never use. Instead, look for a company that offers a variety of property management packages designed to deliver the exact services you need. Here at Red Door Company, we understand it is important to give landlords services tailored to their individual needs. That is why landlords who work with us can choose from either a full-service property management package or our Lease and Re-Lease packages.

Tenant Screening and Tenant Retention

Performing criminal background and security checks, running credit reports, verifying employment, collecting previous landlord references: Successful tenancies begin with thorough screening to ensure high-quality tenants. When interviewing companies to manage your rental properties, ask for details about their tenant application screening process. But don’t stop there. Also, ask about tenant retention strategies. After all, once they find you, high-quality tenants, you want to make sure they have a plan in place to keep those tenants in your properties.

Maintenance and Repairs

The best property management companies will have a system in place to perform regularly scheduled property maintenance and also to address repairs immediately before they create larger issues. These systems, along with relationships with professional vendors (plumbers, contractors, etc.), are needed to protect your investment property and to command top rent. For example, Red Door Company performs three lease inspections per year, keeps a property manager on call 24/7 to handle emergency service requests, makes it easy for tenants to report issues with online maintenance requests, has processes in place for regularly-scheduled maintenance and works with the best professional service providers.

Property Management Technology

When choosing a North Carolina property management company to manage your rental properties, make sure to discuss the type of technology they offer to tenants and landlords. In today’s rental real estate market, high-quality tenants expect easy-to-use technology which offers simple, convenient ways to – at a minimum – report maintenance issues and to pay the rent. Online portals are also important to landlords as they provide an easy way to access important information on your rental properties 24/7.


The property management companies you interview to manage your North Carolina rental properties should be willing to take the time to answer all your questions and address all your concerns. The best property management companies are always 100% transparent with pricing (no hidden fees), And when it comes to property management agreements, everything should be in writing, so there are never any misunderstandings during the landlord/property manager relationship.

Ready to learn more about Red Door Company and our property management services in Raleigh, Durham and Chapel Hill, North Carolina? Visit our landlord’s section on our website to discover why our landlord clients say working with Red Door Company is The Right Way to Rent®. Have any questions or want to talk to a member of our team? Please do not hesitate to contact us today.