Red Door Company
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Customer Commitment

Home Renting with Red Door Company

Customer Commitment

Customer Commitment

Our brokers dedicate themselves to providing the highest level of customer service in the industry and make every effort to facilitate results that exceed our tenants' expectations.

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Prompt & Professional

Your requests and needs are always taken seriously and always treated professionally and promptly. Serving you is our professional pleasure.

Delivering Resolutions

Our team strives to deliver resolutions with a goal of 100% complete customer satisfaction for all our tenants.

Professional Service

Experienced property managers, highly-qualified repairs vendors, cutting-edge technology: Our tenants receive the highest level of professional services available from any property management company.

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Tenant Services

Tenants benefit from professional services (cutting-edge technology, state-of-the-art processes, clear policies and total transparency) designed to enhance the tenant experience.

Service Providers

We work with the highest-quality service providers, who meet and exceed tenant expectations, and resolve maintenance and repair issues promptly and professionally.

Complete Transparency

Our commitment to total transparency in the Landlord and Tenant relationship with clear policies and open communication is a formula for a trouble-free tenancy.

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Clear Policies

When you rent a home with us, you will have access to a set of clear policies and procedures to ensure a trouble-free tenancy.

No Surprises

Tenants can expect total transparency and no surprises due to open lines of communication, 24/7 access to documents and our commitment to customer service.

Tenant Portal

A convenient, secure, all-in-one, always-on solution for our tenants. Manage your account information, lease documents, rent payments and maintenance communications easily and conveniently 24 hours a day and 7 days a week wherever you have online access.

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Pay Rent Online

Say goodbye to late rent payments when you pay your rent online, safely and securely, with one-time or scheduled payments - even after business hours!

Service Requests

Our tenant portal allows you to submit repair requests quickly, 24/7, and no longer wait days to get a response on your non-emergency maintenance issues.

Rent with Red Door Company!

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Red Door Company
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Property Management

Red Door Company

2530 Meridian Parkway #300, Durham, NC 27713

919-321-0128