Prompt Maintenance
Home Renting with Red Door Company
Prompt Maintenance
Our service request processes are state-of-the-art, allowing you to submit requests when you need service instead of waiting until regular business hours.
Fast Response
Your online service requests are delivered automatically to your property manager for immediate action from expert service providers.
Initiate Repairs Online
Tenants can initiate non-emergency maintenance requests easily and conveniently, 24/7 through our online Tenant Portal.
Emergency Response
Our team is available and ready to respond 24 hours a day and 7 days a week to emergencies at your rental property.
911 First
In the case of a life threatening emergency, always call 911 first. Next, call our 24-hour number (919-321-0128, Option 4) to report your emergency.
Emergencies
Call 911 first for emergencies which include: smoke, fire or natural gas odor inside your unit, burst pipe or any leaking water, and carbon monoxide detector sounding an alarm.
